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Privacy policy

PNC Active Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website preventnocure.com (the “Site”). We act in accordance with the Data Protection Act 2018 and the UK General Data Protection Regulation (GDPR).

1. Personal Information We Collect

When you visit the Site, we collect certain information automatically about your device, including information about your web browser, IP address, time zone, and installed cookies. We also collect information about how you interact with the Site, such as the pages you view, referral sources, and search terms that led you to the Site. This is referred to as “Device Information.”

Additionally, when you make or attempt to make a purchase through the Site, we collect your name, billing address, shipping address, payment information (including credit card numbers, PayPal Credit details, or Clear Pay information), email address, and phone number, which we refer to as “Order Information.”

When we speak about “Personal Information,” we mean both Device Information and Order Information.

2. How We Collect Personal Information

We collect Device Information using the following technologies:

  • Cookies: Small data files stored on your device, often including an anonymous unique identifier. To learn more, and to disable cookies, visit allaboutcookies.org.
  • Log Files: Record actions that occur on the Site, including your IP address, browser type, ISP, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, Pixels: Electronic files that monitor your browsing activity on the Site.

We collect Order Information through:

  • The information you provide at checkout (including name, address, payment details, etc.).
  • The use of third-party payment providers such as PayPal Credit and Clear Pay.

3. How We Use Your Personal Information

We use the Order Information to:

  • Process and fulfil your orders (including processing payments via credit card, PayPal Credit, or Clear Pay).
  • Communicate with you regarding your order status.
  • Screen orders for potential fraud or risk.
  • Offer you additional products or services aligned with your preferences.

We use Device Information to:

  • Help prevent fraud and enhance security (e.g., identifying your IP address).
  • Improve our Site’s performance, functionality, and user experience.
  • Analyze how customers navigate and interact with our Site to improve our marketing efforts.

4. Sharing Your Personal Information

We may share your personal information with third parties to help us manage and process your orders:

  • Shopify: Our online store platform. Shopify's privacy policy can be viewed here.
  • Payment Processors: PayPal Credit, Clear Pay, and other providers may receive your payment details for processing. Please review the privacy policies for PayPal and Clear Pay for more information on how they handle your data.
  • Analytics Providers: We use Google Analytics to understand how our users navigate the Site. You can learn more about Google Analytics and opt-out here.

We may also share your personal information to comply with applicable UK laws, respond to legal requests, or protect our rights.

5. Behavioural Advertising

We may use your personal information to provide you with targeted advertising or marketing communications based on your browsing behavior. This helps us ensure you receive relevant offers and updates.

For more information about how targeted advertising works, visit the Network Advertising Initiative. To opt out of targeted advertising, visit:

Additionally, you may opt out via the Digital Advertising Alliance’s opt-out portal.

6. Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.

7. Your Rights

If you are a UK or European resident, you have the right to access, correct, update, or delete the personal information we hold about you. You can exercise this right by contacting us using the details provided below.

We process your information to fulfil any contracts (for example, fulfilling an order) or otherwise to pursue our legitimate business interests. Your information may be transferred outside the UK or European Economic Area (EEA) to trusted service providers; we take necessary precautions to protect your data when this occurs.

8. Data Retention

We retain your Order Information for as long as necessary to fulfil the purposes outlined in this policy unless you request that we delete it.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on our Site.

10. Contact Us

For more information about our privacy practices, questions, or if you would like to make a complaint, please contact us by e-mail at theteam@preventnotcure.com or by mail at:

PNC Active Ltd
35 Sinclair Road
London, W14 0NS
United Kingdom